19 December 2017

Flybe maintains position as most punctual UK-based airline

Leading regional airline holds top UK spot for On Time Performance in consumer report

Flybe, Europe’s largest regional airline, has again been recognised as the most punctual UK-based airline in the latest report on ‘Best and Worst Airlines’ issued by leading consumer watchdog Which? (Jan 2018).  The carrier once again tops for on time performance all other UK-based airlines including British Airways, Easyjet, Jet2 and Thomas Cook.

The study was based on an analysis of monthly punctuality statistics gathered by the Civil Aviation Authority (CAA) on the percentage of flights that arrived in to the UK within 15 minutes of due time (Short Haul Airlines). Flybe operates more domestic flights than any other airline with over 500 flights a day from 33 UK and 48 European airports and is the largest scheduled airline measured by air traffic movements at nine UK airports.

This latest Which? report reinforces Flybe’s track record for delivering consistent on- time performance with 80% of its flights recorded as being on time, ahead of British Airways (79%); Jet2 (76%); Thomas Cook (69%) and Easyjet (67%).

Luke Farajallah, Flybe’s Chief Operating Officer, comments:  “Flybe remains heavily focused on maintaining its above average track record for punctuality and there is a company-wide commitment to improve even further this very important element of our passengers’ experience. So we are naturally delighted to have been again recognised as the most punctual UK-based airline. Arriving on time is an important consideration for passengers and is amongst the key performance areas scrutinised and monitored closely by all airlines.”

Flybe was rated the best UK airline for punctuality and sixth in the world in the global airlines punctuality league table by OAG in Jan 2017 and has in previous years consistently topped its competitors in a number of similar Which? reports.